Returns & Refunds

Return & Refund Policy

30-Day Return Policy
Our return policy lasts for 30 days from the date of purchase. If more than 30 days have passed, unfortunately, we cannot offer a refund or exchange.

Return Eligibility

  • Condition: To be eligible for a return, your item must be unused and in the same condition as when you received it.
  • Packaging: The item must also be in its original packaging.

Refund Process (If Applicable)

  • Inspection: Once we receive and inspect your return, we will send you an email confirming receipt of your item.
  • Approval: We will notify you via email whether your refund has been approved or rejected.
  • Processing: If approved, your refund will be processed. Please allow up to 7 days from receipt of the returned goods for the refund to be completed.

Shipping Costs

  • Return Shipping: You are responsible for paying your own shipping costs when returning an item.
  • Non-Refundable: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

This clear and concise policy ensures you understand our 30-day return and refund process, helping you shop with confidence.

Based on 6160 reviews
96%
(5903)
3%
(203)
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(14)

Great smell great service definatley recommend these guys

Amazing product and service.

I was really impressed at how quickly the beard beads came and the ease of dealing with Hairy Man.

Awesome

I ordered the 10 mix pack of oils to sample and see what i liked. There arent many companies that offer a 10 pack, and these guys were the the only one i found that allows you to actually pick your own 10, rather than just taking what they offer in the bundle (and for a reasonable price too).
All awesome, and can actually smell them. Great customer service too - i hope they never lose that ! Will shop here again for sure. Cheers

Went above and beyond

Cant thank the team enough for their help with an order for my husbands birthday
I contacted them as my order never arrived, and when they received my query they contacted me that day and arranged a replacement to collect. I really appreciate the effort and will defintely buy again.

Most pleased with this purchase

SMELL IT!!

Omg this is so amazing. Hubby absolutely loves it. He has been struggling to find a decent product to wash his beard with. And now we have found it!! Took a while to get here through the post, but worth the wait

Tattoo cream

Absolutely love this product! Flame smells amazing and rubs well into the tattoo without leaving it greasy like other tattoo creams ive used before

R
Beard Brush
Riyaz M.

Beard Brush

Amazing scents and service

Love the scents of the beard oils and the personalised notes on the orders. Always shipped in a timely manner. Hairy Man Care is the place to get all your beard products to look after that glorious mane.

All the products. All of them !!

Simply the best

D
Beard Growth Kit
Daniel B.

Beard Growth Kit

The packaging and scent are elite. Beards finally growing evenly.

Always gteat products

Always love using these beard care products

P
Beard Care Essential Kit
Pinjarra's b.s.
Best beard oil

My customers love the beard oil. I will be stocking these products in my barber shop! Communication was brilliant when there was a technical difficulty. Very impressed with my overall experience. Thanks guys!!!

Best around

Best Aussie made beard care around. Will always continue to support hairy man care and try new scents. But at the moment gentleman 2.0 is the best smell to hit my nostrils.

Cordless Beard Straightner

Really love this thing, very easy to use and holds charge for a few uses
Cheers Alfie

Shampoo/conditioner "flame"

Awesome product smells Devine
Would highly recommend purchasing
As I'll definitely be again
Customer service was great along with purchasing, packaging,postage and delivery
Would highly recommend

Great natural product

Thanks Hairy Man, I’ve been looking for a all natural product without any nasties for long time and one that actually works :) The hold is good, the smell is great (I’ve had comments), the feel is bang on, what’s not to like :) You’ve got a new long term customer for sure. For others, my hair is thin and short ish and this products holds the textured vibe I’m going for well. I think give it a go. Cheers

Nothing received!!!!! Tarriff is 10 percent. Just charge it and send

P
Beard Brush
Phil T.
Beard brush

Works great

Sooo good

I would recommend Hairy Man products and the Company. The skin, hair and beard, I have purchased for family and now they wish to purchase their own. The guys communicate and quick to get delivered. Congratulations Hairy Man

Smells awesome, feels clean, and my beards growing thicker. Rate it 10/10.

The best all in one body wash f

I am avid cyclist of some 35 years and circa 30 years after Jock Itch last occured, I was recently inflicted with a sever outbreak, which I immediately commenced treating using anti fungal cream. However, to supplement this treatment, I needed an anti fungal wash I could use on a daily basis to replace the use of my current daily body wash and after cycling, to help avoid any repeat out break of Jock Itch in the future.
I was on the verge of giving up finding a suitable anti fungal wash (like defence defence soap), when my wife came across Combat wash during a web search.
I am so glad my wife did and I immediately placed an order (thanks to you Alf for your assitance) and received Combat wash 4 days later.
Started using the next morning and have found it to be excellent. Like numerous of the reviews above state "a little certainly goes a long way" and "it works".
So much so, my previous daily wash has been replaced by Combat because, it leaves my skin feeling clean and refreshed and I certainly do not have a high quality epidermis.
Since using Combat as my daily body wash, the heat type rash and other skin inflictions I suffered have nearly totally diminshed, something the use of Vit E mosturising cream could never do. Also, I have not suffered any inflammation / reaction like other body washes i have tried cause.
As a fungal wash supplement to anti fungal cream treatment of Jock Itch, I wash the infected groin areas in the morning and evening with Combat wash prior to applying anti fungal cream. This has resulted in a noticeable daily improvement back to normal. Once Jock Itch has gone Combat wash will most certainly by my post ride wash.
Since i commenced using Combat wash, my wife has observed there is no longer a slight mouldy odour, emanating from the shower drain train tray. That slight odour previously indicated a clean out was required.
In closing this review 2 things;
1. Would I purchase Combat Body Wash Again?
Yes certainly and also recommend to others.
Today I ordered another to enure the 'battle of the Itch' is 100% successful.
2. How would I rate Combat Body wash?
I rate as: 5/5
And to you Alf, thanks for your efforts, excellent product, keep up the good work, me and my epidermis really appreciate it.

This is the real F’in deal

I had a yeast fungus on my body, rounds of meds and foam washing and this is what has rid me of it completely. Smells the nuts and also leaves you feeling fresh as. I’ve bulk ordered five bottles. Never stop making this please. Legends!