Returns & Refunds

Return & Refund Policy

30-Day Return Policy
Our return policy lasts for 30 days from the date of purchase. If more than 30 days have passed, unfortunately, we cannot offer a refund or exchange.

Return Eligibility

  • Condition: To be eligible for a return, your item must be unused and in the same condition as when you received it.
  • Packaging: The item must also be in its original packaging.

Refund Process (If Applicable)

  • Inspection: Once we receive and inspect your return, we will send you an email confirming receipt of your item.
  • Approval: We will notify you via email whether your refund has been approved or rejected.
  • Processing: If approved, your refund will be processed. Please allow up to 7 days from receipt of the returned goods for the refund to be completed.

Shipping Costs

  • Return Shipping: You are responsible for paying your own shipping costs when returning an item.
  • Non-Refundable: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

This clear and concise policy ensures you understand our 30-day return and refund process, helping you shop with confidence.

Based on 6167 reviews
96%
(5911)
3%
(203)
1%
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(14)
This stuff is legit

Have never used beard products in all the years I've had a beard. Took a chance and I wasn't disappointed. Incredible smell and makes my beard feel great. My wife even loves it so much she uses it as perfume 🤣

Best ever

Good quality product and it smells so good

Is good

Tried 5 scents for the beard oil and like 4 out of the 5 do that's pretty good odds. Also great customer service.

The best beard oil and I have tried the others

So impressed that the aroma stays all day long after application in the morning, I have not once scratched at my beard since using and haven't had the dreaded summer time dandruff and rash since.
Brilliant stuff guys and you are a West Aussie company.
Well done
Nick Hyde

Amells great, leaves beard and skin nice and soft

Amazing!

My husbands beard has improved so much already. The the smell is delicious

Great smell great service definatley recommend these guys

Amazing product and service.

I was really impressed at how quickly the beard beads came and the ease of dealing with Hairy Man.

Awesome

I ordered the 10 mix pack of oils to sample and see what i liked. There arent many companies that offer a 10 pack, and these guys were the the only one i found that allows you to actually pick your own 10, rather than just taking what they offer in the bundle (and for a reasonable price too).
All awesome, and can actually smell them. Great customer service too - i hope they never lose that ! Will shop here again for sure. Cheers

Went above and beyond

Cant thank the team enough for their help with an order for my husbands birthday
I contacted them as my order never arrived, and when they received my query they contacted me that day and arranged a replacement to collect. I really appreciate the effort and will defintely buy again.

Most pleased with this purchase

SMELL IT!!

Omg this is so amazing. Hubby absolutely loves it. He has been struggling to find a decent product to wash his beard with. And now we have found it!! Took a while to get here through the post, but worth the wait

Tattoo cream

Absolutely love this product! Flame smells amazing and rubs well into the tattoo without leaving it greasy like other tattoo creams ive used before

R
Beard Brush
Riyaz M.

Beard Brush

Amazing scents and service

Love the scents of the beard oils and the personalised notes on the orders. Always shipped in a timely manner. Hairy Man Care is the place to get all your beard products to look after that glorious mane.

All the products. All of them !!

Simply the best

D
Beard Growth Kit
Daniel B.

Beard Growth Kit

The packaging and scent are elite. Beards finally growing evenly.

Always gteat products

Always love using these beard care products

P
Beard Care Essential Kit
Pinjarra's b.s.
Best beard oil

My customers love the beard oil. I will be stocking these products in my barber shop! Communication was brilliant when there was a technical difficulty. Very impressed with my overall experience. Thanks guys!!!

Best around

Best Aussie made beard care around. Will always continue to support hairy man care and try new scents. But at the moment gentleman 2.0 is the best smell to hit my nostrils.

Cordless Beard Straightner

Really love this thing, very easy to use and holds charge for a few uses
Cheers Alfie

Shampoo/conditioner "flame"

Awesome product smells Devine
Would highly recommend purchasing
As I'll definitely be again
Customer service was great along with purchasing, packaging,postage and delivery
Would highly recommend

Great natural product

Thanks Hairy Man, I’ve been looking for a all natural product without any nasties for long time and one that actually works :) The hold is good, the smell is great (I’ve had comments), the feel is bang on, what’s not to like :) You’ve got a new long term customer for sure. For others, my hair is thin and short ish and this products holds the textured vibe I’m going for well. I think give it a go. Cheers