Returns & Refunds

Return & Refund Policy

30-Day Return Policy
Our return policy lasts for 30 days from the date of purchase. If more than 30 days have passed, unfortunately, we cannot offer a refund or exchange.

Return Eligibility

  • Condition: To be eligible for a return, your item must be unused and in the same condition as when you received it.
  • Packaging: The item must also be in its original packaging.

Refund Process (If Applicable)

  • Inspection: Once we receive and inspect your return, we will send you an email confirming receipt of your item.
  • Approval: We will notify you via email whether your refund has been approved or rejected.
  • Processing: If approved, your refund will be processed. Please allow up to 7 days from receipt of the returned goods for the refund to be completed.

Shipping Costs

  • Return Shipping: You are responsible for paying your own shipping costs when returning an item.
  • Non-Refundable: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

This clear and concise policy ensures you understand our 30-day return and refund process, helping you shop with confidence.

Based on 6180 reviews
96%
(5924)
3%
(203)
1%
(33)
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(14)
The only choice for sensitive skin

I hope this helps someone before making the same mistake I did. If you have sensitive skin under your beard or don't know if you do, BUY THIS. I suffered immensely for days using the normal fragrance version of this product. This naked version is where its at for me, no reaction. My only negative is that it really strips your beard and dries it right out, for me anyway. I combat that with using a separate conditioner rinse.

Quality!

I was suffering from flakes, itching and redness in my beard.
Grabbed the Quadruple pack (Bourbon Vanilla) and so far i'm stoked! Beard and skin felt awesome after the first use!
Highly recommend!

These guys are great at what they do. Always amazing smells that Ive got my family into as well!

These guys are great at what they do. Always amazing smells that Ive got my family into as well!

These guys are great at what they do. Always amazing smells that Ive got my family into as well!

These guys are great at what they do. Always amazing smells that Ive got my family into as well!

Great products.

Simple and easy to use products that feel legendary.
Thank you for going above and beyond to help out us Hairy Men.
Flame feels and smells wonderful and gets the complements.

L
Hair Growth Kit
Lachlan B.
Amazing product

Purchased the hair growth kit after not having much success with other methods. Wasn’t thinking it would work but boy was I wrong.
In just over ten days I could see tiny hairs starting to grow. Great product, I will 100% be restocking when my bottle is empty

Great aussie business

10/10 for product quality and postage!
Products smell amazing, keep up the good work boys 💪🏼

Amazing.

Been using hairy men care products for about 2 years now and i love them. I usually get the odins postion and thats my go to but the flame is just as good. Amazing products and the scents are so good. Keep up the good work guys. 🙂

Amazing Stuff

This is the gear right here. I bought this after asking advice about it from HMC. I've been shaving my head for 25 years and just using whatever my wife uses to uses to moisturise. I took a chance on this and was not disappointed. Goes on great, smells amazing, my head feels great and a little goes a long way. My only negative is that for a short time it's a bit sticky on the old head. Fantastic product. I will be a life long customer

First time trying beard butter

Its my first time using beard butter dryer having a beard for 15cyears and ill never go back its worth it

Happy Beard

The coffee scrub is awesome and the beard wash is the same they leave my beard soft .

This stuff is legit

Have never used beard products in all the years I've had a beard. Took a chance and I wasn't disappointed. Incredible smell and makes my beard feel great. My wife even loves it so much she uses it as perfume 🤣

Best ever

Good quality product and it smells so good

Is good

Tried 5 scents for the beard oil and like 4 out of the 5 do that's pretty good odds. Also great customer service.

The best beard oil and I have tried the others

So impressed that the aroma stays all day long after application in the morning, I have not once scratched at my beard since using and haven't had the dreaded summer time dandruff and rash since.
Brilliant stuff guys and you are a West Aussie company.
Well done
Nick Hyde

Devastated

I so wanted to able to use this. If you're of the sensitive skin type like me please don't try. For two days after I wanted to tear the flesh from my bones. The crazy skin tingle and mental skin itch was almost more than I could bear and it really really dried out my beard. I will try the fragrance free one to see if that make a difference. Odins potions is a unbelievably good smell though.

Amells great, leaves beard and skin nice and soft

Amazing!

My husbands beard has improved so much already. The the smell is delicious

Great smell great service definatley recommend these guys

Amazing product and service.

I was really impressed at how quickly the beard beads came and the ease of dealing with Hairy Man.

Awesome

I ordered the 10 mix pack of oils to sample and see what i liked. There arent many companies that offer a 10 pack, and these guys were the the only one i found that allows you to actually pick your own 10, rather than just taking what they offer in the bundle (and for a reasonable price too).
All awesome, and can actually smell them. Great customer service too - i hope they never lose that ! Will shop here again for sure. Cheers

Went above and beyond

Cant thank the team enough for their help with an order for my husbands birthday
I contacted them as my order never arrived, and when they received my query they contacted me that day and arranged a replacement to collect. I really appreciate the effort and will defintely buy again.

Most pleased with this purchase