Thank you you for your review.
Have you had a chance to check the tracking details that were sent to the email address provided with your order?
We have reviewed your order from our end, and Australia Post’s tracking shows that there has been no further update since 24/08. Unfortunately, once a parcel has been collected and is in Australia Post’s network, transit and tracking updates are outside of our control.
We would also like to clarify that the products in your order were in stock and your order was fulfilled and dispatched. This delay is not related to stock availability.
Could you please lodge an enquiry with Australia Post using your tracking number? We are also more than happy to assist from our end in tracking down the parcel and helping resolve the situation.
We completely understand your frustration, especially as the order was intended for Father’s Day, and we’ll do our best to help get this sorted.